Privacy Policy
Effective Date: March 9, 2026
1. Introduction
Welcome to Inland Film Lab (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.inlandfilmlab.com.
By using the website, placing an order, or contacting us through the site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect personal information including:
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Name
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Email address
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Shipping and billing address
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Phone number
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Order details related to film development services
This information is used only to process orders, provide services, and communicate with customers.
Payment Information
Payments made on the website are processed by third-party providers including Wix, PayPal, and payment networks such as Visa, Mastercard, and Apple Pay.
Inland Film Lab does not store or directly process your credit card information.
3. Film and Image Content
Customers send film to Inland Film Lab for development and scanning services.
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We do not allow users to upload or store images directly on the website.
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Film and scanned images are handled solely for the purpose of fulfilling the requested development and scanning services.
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Images may temporarily exist within our internal workflow while processing orders and delivering scans to customers.
From time to time, Inland Film Lab may showcase selected images from processed film in our website portfolio, social media, or promotional materials in order to demonstrate the quality of our work.
When images are used for these purposes, we make reasonable efforts to avoid identifying personal information about the individuals depicted. If a customer prefers that their images not be used for promotional purposes, they may contact us and we will respect that request whenever possible.
Customers remain responsible for the content of the film they submit for processing.
4. Automatically Collected Information
We may automatically collect certain technical information when you visit the site, including:
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IP address
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Browser type
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Device type
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Pages visited
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Time spent on pages
This information helps us improve website functionality and user experience.
We use Google Analytics to better understand how visitors interact with our site.
Google Analytics may collect anonymous usage data and use cookies or similar technologies to generate website usage reports.
5. Cookies
Our website may use cookies and similar tracking technologies to:
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Maintain website functionality
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Improve user experience
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Analyze website traffic
You can modify your browser settings to decline cookies if you prefer.
6. Customer Accounts
Users may create accounts on our website to manage orders and view order history.
Account information is stored securely within our website platform. You are responsible for maintaining the confidentiality of your login credentials.
7. How We Use Your Information
We use collected information to:
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Process and fulfill orders
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Communicate about order status
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Respond to inquiries through our contact form
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Improve website performance and services
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Maintain website security
We do not sell or rent personal information to third parties.
8. Sharing of Information
We may share limited information with trusted third parties only when necessary to operate our business, including:
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Website hosting and infrastructure providers
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Payment processors
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Shipping providers
These providers only receive the information necessary to perform their services.
9. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure.
10. Your Privacy Rights (California Residents)
If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request:
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Access to the personal information we collect about you
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Deletion of your personal information
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Information about how your data is used
To make a request, contact us using the information below.
11. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have any questions about this Privacy Policy, you may contact us at:
Inland Film Lab
Murrieta, California